Decision guide

Emergency repair guidance for urgent property issues

Guidance for triaging urgent property problems, reducing damage and documenting make-safe work before full reinstatement.

Built for: Owners, landlords and tenants handling urgent property repair decisions.

Make safe before making perfect

Emergency work should reduce immediate risk, stop further damage and make the property safe enough for the next repair step.

Know when to escalate

Gas smell, fire, structural danger, flooding and electrical danger require the appropriate emergency service or qualified specialist.

Capture evidence before cleanup

If safe, take photos before moving items or removing damaged materials so insurers, landlords or owners can understand the timeline.

Next useful checklist

What to Do Before a Tradesperson Arrives in an Emergency

Simple steps can reduce risk and help the repair visit start with the right information.

Read Guide

FAQs

Common questions

What is make-safe work?

Work that reduces immediate risk or further damage before a permanent repair is completed.

Should I wait before taking photos?

If it is safe, take photos early. Do not delay safety actions for photos.

Can emergency work include temporary repairs?

Yes. Temporary protection can be appropriate before full repair or specialist work.

Useful references

Next step

Need help applying this to your property?

You do not need to have the perfect brief. Send what you know, and Revofix can help turn the repair into a clearer next step.