Report the effect, not just the visible defect
Explain whether the issue affects water, heating, electricity, security, access, damp, mould or safe use of the room.
Decision guide
A practical guide for tenants who need to report repair problems clearly and help landlords or agents diagnose issues faster.
Built for: Tenants who want to report defects accurately and avoid avoidable delays.
Explain whether the issue affects water, heating, electricity, security, access, damp, mould or safe use of the room.
Include photos, times, locations, appliance names and whether the issue is getting worse or intermittent.
Clear records help agents and landlords decide urgency and reduce misunderstandings about access or responsibility.
Next useful checklist
Clear repair reports make it easier for landlords, agents and contractors to diagnose the issue and book the right work.
Read GuideFAQs
Photos, location, urgency, access availability and whether the issue affects safety or basic use.
Tenants should avoid unsafe work and report issues clearly through the agreed route.
GOV.UK provides repair guidance for private renting in England.
Next step
You do not need to have the perfect brief. Send what you know, and Revofix can help turn the repair into a clearer next step.